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FAQs
- Who is BiMPY Ltd?
- What is an IMEI number and where can I find mine?
- How do I make a claim?
- Do I have to pay an excess fee?
- What is my policy excess fee?
- Do you cover loss?
- Is there an age restriction on the product I can insure?
- Are there any restrictions on where I have purchased my gadget?
- Do I need to provide proof of purchase, a receipt?
- Is there a limit to how many claims I can make?
- What documents do you provide with the policy?
- What do I do if I change my phone?
- Am I covered abroad on holiday?
- Do I need to tell my mobile phone network if my phone is stolen?
- Do I need to tell the police if my gadget is stolen or lost?
- Who is the Underwriter for this policy?
- How can I cancel my policy?
- I have another question which is not listed here.
- What if I am not happy?